Returns and Refunds
If, for any reason, you are not completely satisfied with your purchase, you can send it back for an exchange or refund. Items must be returned in their original condition within 30 days.
We strive to provide excellent customer service and ensure your satisfaction with every purchase. If you have any further questions or concerns, please don't hesitate to contact us at hello @ hspreview.com.
- To initiate a return, please get in touch with us via email. Provide your order number and reason for return. We will guide you through the return process.
- The item must be unused, unwashed, and in its original condition, with all tags and packaging intact.
- Please note that shipping costs for returning the item will be the customer's responsibility unless the return is due to our error or a defective product.
- Once we receive the returned item, we will inspect it and process your refund or exchange within five business days.
- Refunds are issued to the original payment method.
- Refunds may take up to 10 business days to reflect on your bank or credit card statement, depending on your financial institution.
- We reserve the right to refuse returns or refunds if the t-shirt does not meet our return policy requirements.